The opening presentation represents a unique opportunity to put forward a case, and any perceived weaknesses in the other party's case, directly to the other party’s decision-maker. It is an off-the-record occasion and can be used to express regret and/or an apology without conceding liability.
Its primary objectives are:
Points to consider when preparing the opening summary:
11 Jun 2009
Thoughts from the ABA Dispute Resolution Conference
8 Jun 2009
Are you up to the challenge of the new ACAS code?
4 Jun 2009
New standard for high-level negotiation with new advanced certificate
16 May 2009
Advancing ADR in personal injury claims
Monday 6 July 2009
CANCELLED (To be rescheduled) Seminar: Breakthrough Conversations - Leeds
Thursday 9 July 2009
10:00- 17:30 Managing High Emotions In Mediation
Friday 17 July 2009
17-18 and 20-22 July 2009 Mediator Skills Training - Fast Track