"More light, less heat"
Specialising in commercial disputes, we are the leading independent dispute resolution service in Europe, with experience of over 15,000 dispute referrals.
Through our mediation services and other third-party interventions, we offer you choice and cost-effective options together with the crucial quality assurance needed in today's market. Our independence guarantees you the impartiality you need in tough negotiations and sensitive discussions.
By using our services, you will be working with the foremost practitioners in the field and will receive the most experienced and suitable neutral for your dispute. With the added assurance of continual feedback and a consistent settlement rate of between 75-80 per cent.
We are also the only provider in the UK to have access to mediators internationally through international alliances with mediation providers and our relationship with mediators CEDR has trained in the last 20 years.
Our mediation services and fees![]()
Our mediators
We have access to over 3,000 mediators with regular monitoring of an independent panel of over 150.
50 leading mediators are also available for direct appointments - offering clients easy access to the mediator they know they want.
11 Jun 2009
Thoughts from the ABA Dispute Resolution Conference
8 Jun 2009
Are you up to the challenge of the new ACAS code?
4 Jun 2009
New standard for high-level negotiation with new advanced certificate
16 May 2009
Advancing ADR in personal injury claims
Monday 6 July 2009
CANCELLED (To be rescheduled) Seminar: Breakthrough Conversations - Leeds
Thursday 9 July 2009
10:00- 17:30 Managing High Emotions In Mediation
Friday 17 July 2009
17-18 and 20-22 July 2009 Mediator Skills Training - Fast Track