Terms and conditions

Payment
Mediation fees are payable no later than one week in advance of the mediation. If, for any reason, payment is not received prior to the mediation taking place and the mediation is allowed to proceed, this will only be done on the basis that the solicitor representing the party undertakes to meet CEDR Solve's invoices within seven days of the mediation taking place. Failure to give this written undertaking at least one working day prior to the mediation will result in the mediation being cancelled and that party incurring 100 per cent cancellation charges for their share of the mediation fee.

Invoicing
Unless a party is acting in person, invoices will be addressed to and payable by the solicitors or other lead advisers of each party with whom arrangements are made for the mediation. Invoices will be issued on the following basis:

  • First invoice - mediation fee for the preparation hours and mediation hours booked and on account expenses.
  • Second invoice - any additional preparation hours, mediation hours or expenses not included on the first invoice.
Cancellation and postponement
In the event of cancellation or postponement by either party received by CEDR Solve in writing:
  1. More than 14 days before the mediation was due to take place and after the mediator and date have been confirmed by CEDR Solve, CEDR Solve will be entitled to any irrecoverable expenses and a £175 per party charge.
  2. Fourteen days or less but more than seven days before the mediation was due to take place, CEDR Solve will be entitled to:
    • 50 per cent of the mediation fees and all expenses incurred in relation to the mediation
  3. Seven days or less but more than 24 hours before the mediation was due to take place, CEDR Solve will be entitled to:
    • 75 per cent of the mediation fees and all expenses incurred in relation to the mediation
  4. 24 hours before the mediation was due to take place or less, CEDR Solve will be entitled to:
    • 100 per cent of the mediation fees and all expenses incurred in relation to the mediation

Expenses
All expenses related to the mediation such as the mediator's travel expenses are charged at cost.

VAT
All fees quoted are exclusive of VAT.


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