Why CEDR Solve

Why over 600 law firms used CEDR Solve's services last year

CEDR Solve, the leading commercial mediation and conflict resolution service in the UK and Europe, operates as an independent third party at all dispute levels from global conflict, major business transactions and organisational politics, through to court-annexed schemes and cases of individual complaint and disagreement

Last year - over 600 law firms and over 1200 companies 50 public sector organisations and 15 government departments used CEDR Solve's services. From their feedback we know why:

Choice - CEDR Solve has access to the largest and most experienced group of mediators in the country and internationally, chosen from a wide range of professional and business backgrounds. We actively identify and develop new talent for the benefit of client choice

Quality - clients can be sure that the mediator performs consistently well, as CEDR Solve is unique in seeking and analysing post-mediation feedback in depth from the parties on the performance of the mediator

Access - in addition to providing guidance for selecting the best mediator, CEDR Solve also provides quality assurance for clients who wish to access mediators directly through the CEDR Solve Direct Service

Speed - CEDR Solve can set up mediations with as little as 24 hours notice

Neutrality - As the largest truly independent and neutral organisation, with neither law firms, mediators, nor special interest groups as financial stakeholders, CEDR Solve are in a unique position to make an independent recommendation to both parties, removing suspicions and of a mediator suggested by the other side

Flexibility - With around 700 cases in 2005, across all sectors and case values, CEDR Solve recognises that no two cases are the same. Disputes vary between a class action needing a special system design, a co-mediation, a time limited or scheme mediation or another process - facilitation, early neutral evaluation, an adjudication or expert determination

Added value - CEDR Solve's dedicated client advisors and case managers spend their professional lives helping parties and counsel come to the table, prepare for the mediation and exchange relevant documentation. For complex and unique cases senior executives can intervene to facilitate discussions on process. We have committed quality assurance and complaints system

Experience - CEDR Solve has experience of over 11,000 referrals covering every dispute sector and level of complexity.

Back to top