Ala Blackmore

Assistant Director, Client Relations

E-mail: ablackmore@cedr.com

Direct dial: +44 (0) 20 7536 6036

Ala Blackmore - Assistant Director, Client Relations

Ala joined CEDR as a client adviser in July 1999. Ala managed CEDR Solve’s Dispute Resolution Services department for a number of years and her current focus is Assistant Director with responsibility for Client Relations and developing the international mediation market.

During her time at CEDR Ala has worked on the CEDR rebranding, mediator and client relations and improving CEDR Solve's services.

Ala has worked with a number of organisations, such as the FSA and Healthcare Commission, to design and deliver mediation schemes within their organisational frameworks. She has trained case managers and housing officers in mediation skills and the mediation process.

Ala has lectured on ADR to postgraduate students at Birkbeck College, South Bank University, The Straus Institute for Dispute Resolution and Pepperdine University and has chaired the quarterly CEDR Mediator Forum, a forum for the discussion of topical issues within the mediator community.

In the international field, Ala has lectured on mediation and ADR to delegations of judges and ombudsmen from a broad range of jurisdictions, including Bosnia, China, Russia, Slovakia, Ukraine, the Caribbean and many African countries. She has also spoken as a panellist on court-annexed mediation at an international law conference in Hamburg.

She has worked with the major mediation centres in Europe to form MEDAL, the first international mediation services alliance. Ala recently co-ordinated the translation of CEDR’s core international dispute resolution clause.

Within the UK, Ala frequently delivers seminars to leading law firms on recent legal developments in mediation and practical aspects of mediation (such as timing and case suitability, selecting appropriate mediators, how to prepare your client for a mediation). She also participates in client mediation theatres to demonstrate the phases of mediation through practical role-play.

Ala became a CEDR Accredited Mediator in 2002 and mediates a variety of disputes in sectors such as property, housing, commercial contracts and employment, often involving emotional issues.

Prior to joining CEDR, following a degree in Law, French and German, Ala spent five years as an editor in the European division of Sweet & Maxwell law publishers.

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