What we do

Having handled over 20,000 dispute referrals to date, our team runs the leading independent dispute resolution service in Europe.
We offer cost-effective third-party intervention options, such as mediation, for resolving commercial disputes.
Our portfolio of services offer both client choice and the crucial quality assurance to suit the needs of any dispute.
We have designed a range of organisational and sector schemes and we are one of the chosen providers for the National Mediation Helpline, operated on behalf of the Ministry of Justice, in addition to running the Court of Appeal Mediation Scheme.
We have access to many of the leading mediators internationally, because we know them and have trained them.

We train mediators through our flagship Mediator Skills Training course and we are widely recognised as the foremost trainer of mediators in the world with CEDR Accreditationinternationally recognised as the standard of excellence.
Our innovative negotiation, conflict management and coaching programmes help transform individual and management capabilities in major corporate, public sector and international organisations.
We provide advocacy training and awareness seminars for solicitors to sharpen their skills and best represent their clients in mediation.
Through our advanced training for mediators we give mediators the leading edge in a competitive marketplace.
We set up and continue to run the first continuing professional development programme for mediators in the UK.
We advise organisations on the benefits of early conflict management enabling them to self-sufficiently manage their conflict situations and cut the cost of conflict.
We offer a portfolio of consultancy, coaching and training solutions based around five practice areas.
Our conflict audit and dispute systems design services work in combination to provide clients with a systematic cost and risk management strategy for early identification, analysis and cost effective resolution of disputes, whatever the business sector.
Through our conflict coaches we work on an intensive one-to-one basis with people at all organisational levels, helping them to develop their interpersonal relationship skills.

We are one of the world's leading providers of specialist consultancy and training expertise on the role of alternative dispute resolution within civil justice systems.
We work with governments on the development of dispute resolution mechanisms which provide efficient and cost-effective access to justice.
Our approach to any civil justice development project involves partnership, local ownership and sustainablity.

CEDR

Making a difference