By Fiona Colquhoun, Director, and Daniel Kershen, Foundation Co-ordinator, CEDR Personnel Today, 23rd May 2011, reports on the findings of a conflict management survey, (XpertHR) describing how half of the organisations surveyed have adapted their conflict resolution strategies to include mediation. This is positive news for long term mediation campaigners such as CEDR. The survey [...]
Tag Archives | Tough Talk
In defence of the difficult conversation – but not at any cost
by Andy Rogers, Associate Director and Mediator, CEDR There has been an interesting response from certain quarters of the media over the announcement last Friday on expenditure by the Cabinet Office, at the heart of UK Government, which included staff training in ‘difficult conversations’. The ‘difficult conversations’ item was picked out probably for a couple [...]
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