Apparently, 85% of people in the workplace have ideas and knowledge they are afraid to voice to their bosses or colleagues. This is why Microsoft ‘missed’ the internet back in the 90s and why Google somehow managed to miss the social networking hype. I think it’s safe to say at a great majority of Google’s [...]
It’s good to talk
Last week I had a 90 minute telephone conflict coaching session with a lawyer in a remote location on the other side of the world. The purpose of the call was to provide conflict coaching which is aimed at “unlocking a person’s potential to effectively engage with a specific area of conflict that they are [...]

Learning to speak up effectively
Apparently, 85% of people in the workplace have ideas and knowledge they are afraid to voice to their bosses or colleagues. This is why Microsoft ‘missed’ the internet back in the 90s and why Google somehow managed to miss the social networking hype. I think it’s safe to say at a great majority of Google’s [...]
How to best resolve disputes in the workplace
by Tracey Fox, Workplace Mediation Faculty and Andrew Fiddy, Skills Project Coordinator, CEDR According to the latest Employee Outlook study conducted the CIPD (May 2012), published by The Daily Telegraph, 80% of managers think their staff are either ‘satisfied’ or ‘very satisfied’ with them as a manager – but only 58% of workers say that [...]
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