Conflict Management

Preparing for difficult negotiations

The management team were concerned that matters on a major supplier’s contract were dealt with as effectively as possible, but also wished to continue their relationship, so were anxious to avoid blockages and any unnecessary disputes.

Working with the CEDR conflict coach, the team went through their options for the negotiations and developed plans for how to deal with problems and difficulties.  This included work to understand their risks, strengths and weakness so that they could position themselves most effectively and as individuals they could undertake the most useful role within the team, whilst also maintaining and indeed improving their relationship with the supplier.

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