Two senior individuals working in a demanding and stressful environment, intensely disliked each other and seemed to have little in common. One had tried to bring a discrimination claim against the other and also the employer; and this whole process, which was lengthy and difficult, made them even more intolerant and spiteful to each other.
A new Director arrived and saw that each had strengths and weaknesses. Accordingly a CEDR conflict coach was engaged to work with the individuals to help them to understand that they could make a better contribution to the business together, rather than fighting each other. Coaching helped the individuals each to confront each other constructively; to speak to each other after a long period without acknowledgment; and engaged them in a framework, which they could both buy into.16 Jun 2008
Strategies from the experts: June 08
13 Jun 2008
The cost of conflict in the wake of the credit crunch
22 May 2008
European Union approves Mediation Directive
21 Apr 2008
CEDR revises its Model Mediation Agreement and Procedure
Thursday 11 September 2008
- 5:00 pm registration for a 5:30pm start'Meet the Mediators' - North East & Midlands
Monday 15 September 2008
Registration and refreshments 7.30 - 8.00am, briefing 8.00 - 9.00am, end 9.30amCEDR Breakfast Briefing: 'Are IP disputes amenable to mediation?' with Alan Limbury
Thursday 18 September 2008
The Managing Conflict Series: Effective conflict management, leadership and organisational culture