Two senior individuals working in a demanding and stressful environment, intensely disliked each other and seemed to have little in common. One had tried to bring a discrimination claim against the other and also the employer; and this whole process, which was lengthy and difficult, made them even more intolerant and spiteful to each other.
A new Director arrived and saw that each had strengths and weaknesses. Accordingly a CEDR conflict coach was engaged to work with the individuals to help them to understand that they could make a better contribution to the business together, rather than fighting each other. Coaching helped the individuals each to confront each other constructively; to speak to each other after a long period without acknowledgment; and engaged them in a framework, which they could both buy into.2 Feb 2010
Mediation in the UK today, by Sir Henry Brooke
22 Jan 2010
Mediation Audit to close on Monday 15 February
18 Dec 2009
Dealing with workplace disputes
27 Nov 2009
Conference on Settlement in Arbitration: Report and Rules
Thursday 11 March 2010
Friday 12th and Saturday 13th March 2010 The CEDR Certificate in Advanced Negotiation - Module 3
Wednesday 17 March 2010
4:00pm - 7.30pm Exchange Forum - Mediator Speed Dating
Wednesday 31 March 2010
Law and practice for non-lawyer mediators