CEDR

January 2008

CEDR Exchange Forum of 2008 - Wednesday 5 March 2008
The next Exchange Forum on "Mediation Schemes" will take place on Wednesday 5 March at Lawrence Graham LLP, 4 More London Riverside, London SE1 2AU. The forum follows the 2007 Mediation Audit which found that today 25% of all mediations come from schemes.

The invited panel will include, speakers from:

  • The Ministry of Justice
  • The Court of Appeal
  • An Independent Mediation scheme
  • Chair- Andy Grossman (CEDR Director)

If you would like to attend this forum please contact Joanna Zoricich on +44 (0)20 7536 6046 or by email

News and Views

Conflict Management can make or break reputations

Research released this month restates the danger to corporate reputation of badly handled conflict. The report was produced by the Centre for Effective Dispute Resolution (CEDR) on the basis of questionnaires completed by Chartered Institute of Public Relations (CIPR) members. It showed that while only 33 per cent of PR experts surveyed could name organisations that manage conflict well, 68 per cent were able to name those that did not.

Advanced Training for mediators: Solution-focussed practice

How do you shift people from being focused on a dispute and its pursuit to being focused on a solution and how to achieve it? This course will help you to identify strengths and resources available to parties to a dispute so that you can help them refocus their energies on building a future out of them rather than continuing to build a dispute.

Trainer Ben Furman is an internationally known presenter, psychiatrist and writer, a talk-show host of a popular TV show in Finland. Together with Tapani Ahola, Ben created Twin Star, a solution-focused concept for teaching solution-focused communication skills for the managers and the personnel of companies and organisations and Reteaming, a solution-focused programme for coaching individuals and organisations.

If you would like to attend this training course please contact the training team on + 44 020 7536 6000 or by email

 

2007 CEDR
International Dispute Resolution Centre 70 Fleet Street London EC4Y 1EU
Tel (0)20 7536 6060 Fax (0)20 7536 6061
E-mail: info@cedr.com Web: www.cedr.com
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