Our approach

CEDR has built up unrivalled experience over 20 years, in conflict management techniques. We mesh practice as mediators, adjudicators, consultants and coaches, with training organisations and individuals in the roles, skills and processes required to manage conflict effectively.

It is this ability to integrate theory and practice into thought leadership and cutting edge products which have made and maintained CEDR's reputation for excellence in providing mediation and conflict management skills training, coaching and consultancy.

CEDR's approach combines an in-house team of conflict specialists with a commitment to innovation, client focus and quality control.

Expertise - Our in-house team are diverse conflict specialists with a broad range of sector specific experience combining practice, research and training in order to ensure that our products simultaneously lead the field and fit your needs. We also extend our capabilities into a range of external alliances and partners.

Client focus - Listening to our clients and being flexible in order to adapt structure, content and process to fit your specific context, whilst also offering advice and guidance from our experience on what works best.

Innovation - pioneers in mediator skills training and accreditation we have subsequently enabled organisations to move in-house conflict management skills to a broader demographic. The launch of the Certificate in Advanced Negotiation challenges senior professionals and business leaders to take negotiation skills and reflective practice to a new level.

Quality control - Monitoring and evaluation of our products and our trainers enable us to be responsive to our clients and work on the basis of continuous development and improvement.

CEDR Skills