To contact or appoint Tony Allen, call CEDR Solve on +44 (0)207 536 6060 or email firstname.lastname@example.org
- A sale of goods claim over quality and delivery of medical equipment by a manufacturer to a wholesaler; settled at a 9-hour mediation.
- A dispute between a bank and a trade customer over the enforcement of a guarantee for £250,000: settled after a day’s mediation.
- Claims by householders in product liability for supplying infested pet food leading to structural damage to their house: settled after a day’s mediation.
- A dispute over a multi-million pound share sale agreement in which a US purchaser company alleged corrupt payments made by an employee and condoned by the UK vendor, who was dismissed and then counterclaimed for non-payment of sums due and wrongful dismissal; adjourned pending a criminal court hearing and later settled once criminal proceedings were dropped.
- A claim by a supplier for breach of contract in respect of delivery of signage on its UK sites against a multinational company, involving complex calculations over stock valuation and damages and difficult procedural implications in default of settlement; issues narrowed but not settled, despite considerable follow-up
- A dispute between two companies over allegedly improper use of confidential information in a customer database, following search and seizure proceedings and an injunction claim: involved subsequent determination by the mediator of each party’s rights after detailed comparative review of each company’s client lists
Personal Injury and Clinical Negligence
Tony is an expert in the field of personal injury, clinical negligence and related professional indemnity claims and has mediated over 150 such cases. Nearly 90% of these settle on or shortly after the mediation day. These cases have ranged from telephone mediations of fast-track claims for schemes devised by him for insurance companies to multi-million pound injury and dependency claims and group litigation cases.
Recognised as a market leader in these sectors for ten years or more, having been one of the first mediators in the UK to mediate such cases, Tony was one of the mediators in the NHS Pilot mediation scheme in 1997-8. When in private practice he encouraged both claimant and defendant clients in such cases to use mediation for the first time, and became a very effective advocate for clients within mediation. He has experience of the heaviest catastrophic cases, and is at ease with complex schedules and expert reports, future loss calculations, periodical payments, provisional damages cases, and with medico-legal issues. More importantly he recognises the need for the parties themselves (whether claimant or defendant) to derive benefit from engagement in the process, whether to assuage strong feelings about having been injured or (in the case of clinicians) about being the subject of professional criticism, whether or not justified. He is used to exploring the possibility of finding imaginative solutions to claims in terms of both process and outcomes beyond what the courts can deliver.
- A claim seeking damages for the expense and loss of elective amputation of a painful, unsightly and largely functionless forearm when psychologically but not clinically required
- Clinical cases involving heart surgery, anaesthetics, orthopaedic surgery, spinal injury developing while under clinical care, late diagnosis of cancer, birth injury including cerebral palsy and gynaecological claims by mothers, dentistry, paediatrics, gastric surgery, neurosurgery, plastic surgery, tropical medicine, psychiatrics and general practice
- A £2 million claim based on alleged failure to obtain informed consent to an orthopaedic procedure which gave rise to massive and life-threatening complications and involved a claim for very substantial business losses
- The Retained Organs litigation. Tony consulted all parties over its design and mediated quantum and costs in the National Organ Group Litigation action after judgment on liability
- Dependency claims arising from deaths while in care of healthcare professionals, often involving painful but open and constructive encounters between family and clinicians, explanations and apologies, reassurance of amended practice as well as compensation, often involving complex inheritance issues
- Claims based on alleged negligence over carbon monoxide poisoning
- Claims by Kenyan tribes people against the MoD in relation to injuries caused by unexploded ordnance after military training
- Multi-party holiday food poisoning claims, including complex generic and individual costs issues
- Multi-party claims arising from a chemical spillage causing allegedly widespread injury
- A dependency claim for just under £12 million in respect of the death of a rail passenger; settled after 3 days mediation.
- A claim for just over £11 million in respect of a high earner catastrophically injured in a road accident: settled within 5 weeks of mediation.
- A claim by the joint managing director of a company on whose premises he sustained serious injuries but who had moved to the Far East for recuperation and a fresh start; settled in 8 hours.
- A claim in respect of injuries sustained by an Australian national whilst on a Danish oilrig in the South China Sea; claim later not proceeded with.
- A claim by a foreign national child against his father for dependency arising out of the death of his mother in an accident in Belgium: issues narrowed, leading to later settlement on terms available at the mediation.
- A claim by an English agent against a mining company for alleged breach of their duty of care in protecting him from receiving gunshot wounds when carrying out work for them in South America: settled in a day.
- Claims by a married couple against a holiday company and a foreign airline over a plane crash in Africa, involving Warsaw Convention and Package Holiday Regulation issues; issues narrowed and settled after the mediation on terms close to those which emerged at the mediation.
- A claim arising out of a road accident in Dubai
- A claim arising from a catastrophic accident on an oil installation in Scotland, requiring mediation in Scotland between a Scottish pursuer and a multi-national company and its non-UK insurers: settled shortly before a further procedural appeal three weeks after the mediation for a substantial seven-figure sum which had emerged at the mediation.
- Claims by eight adult former pupils against the Governors of a school in respect of proven abuse inflicted on them by a former headmaster when children of up to 13 years; settled in a day's mediation.
Employment & Workplace
- Effective intervention in a dysfunctional working relationship between two senior academic executives, who had found it difficult to communicate over many months, resulting in a high degree of harmony between them (no proceedings: settled in a day and reviewed in succeeding months)
- He has a particular interest in workplace stress claims and has handled such mediations involving police officers, senior insurance company executives,
- A dispute between a consultant surgeon and an NHS Trust over the terms of his return to work following protracted suspension and disciplinary proceedings; issues narrowed but overtaken by events before settlement agreed after a mediation over 2 days.
- Cases involving undercover operatives and alleged breaches of their terms of employment by public law enforcement agencies: details confidential, but settled before trial.
- Claims where an owner of a business was in effect suing his own company (and thus its insurer) for substantial compensation (settled in a day’s mediation)
- A dispute between major insurers and credit hirer providers
- Significant claims against police forces arising out of deaths in custody, fatal road accidents, stress and vicariously for a sexual assault by one office on a female office (plus claims for malicious prosecution on a murder charge, false imprisonment and harassment).
- A claim arising out of a serious assault on a Category A prisoner by other prisoners – the mediation was conducted in a high security prison (settled at a day’s mediation)
Professional Negligence/Professional Indemnity Claims
Tony is well respected for his experience in the professional indemnity field. Inevitably he is in demand for dealing with claims alleging negligence in the conduct of personal injury and clinical negligence claims.
- A claim by a client against a solicitor for over £200,000 for alleged breach in complying with an undertaking over the delivery of a debt; settled at a day’s mediation.
- A claim against solicitors and barristers for negligent conduct of a criminal defence as a result of which the claimant was imprisoned until successful appeal: settled two days after a day’s mediation.
- A claim against solicitors for negligently failing to check planning restrictions when acting on a commercial conveyancing transaction; settled at a day’s mediation
- A claim for over £300,000 against former solicitors for failing to protect their client over a property fraud: settled soon after mediation.
- Claims against psychiatrists for alleged negligence over patient suicide
- Alleged solicitor’s negligence arising during an appeal mediation
Having developed training schemes for lawyers in government, Tony has considerable understanding of the particular dimensions of disputes in the public law arena.
- Disputes between a tribunal and persons wrongly named in its published report, giving rise to the risk of community reprisals, and consequent compensation; settled after a day’s mediation.
- A dispute between a regulator and a supervised services supplier over alleged unequal treatment between supervisees, requiring detailed understanding and application of the statutory provisions of the regulatory scheme involved. Settled.
- A claim by an asylum-seeker in respect of a forcible deportation, involving injury compensation alleged breach of human rights and a negotiated extension of a temporary right to remain
- Claims by minor asylum-seekers found to have been wrongfully detained in secure centres for adults
- Disputes between care home providers and local authorities over financial arrangements
- A claim by an asylum-seeker over an official’s allegedly improper handling of her application
- A dispute over the implementation of the terms of a dissolution of a partnership; settled shortly after a day’s mediation.
- Dispute between dentists requiring dissolution of their partnership and asset division. Settled after a day’s mediation.
- Post-dissolution dispute between accountants involving allegations of fraud and misrepresentation, requiring re-negotiated terms: settled at a day’s mediation
- A dispute between a retiring and continuing solicitor in partnership over terms of retirement and the validity of a termination notice.
Trusts, Wills and Probate
- Dispute between brothers over where to bury their late father’s ashes, which had held up even an interim distribution of the estate for several years. Highly emotional case in which no direct personal communication between all the brothers was tolerable. Agreed terms emerged after 11 hours of mediation, although they never met at any point during the day.
- Dispute between family members over rights to properties held within a family company and said to be subject to rights of occupation for some family members contested by others. Not settled.
Tony has considerable experience of designing ADR processes and schemes, having been responsible for the redesign in 2003 of the Court of Appeal Mediation Scheme, as well as being an experienced mediator of appeal cases. He was also responsible for designing the mediation pilot for resolving second stage NHS complaints commissioned by the Healthcare Commission in 2005, and the complex mediation process that led to the settlement of the retained organs group litigation.
Much process design involves skilled intuitive appreciation of the needs of the parties particular to them and the nature of their dispute, with responses based on a wide range of experience and flexibility of thinking. Tony has deployed the whole gamut of process options ranging from mediations which take place wholly in joint meetings to cases where the parties never meet at any time, with a widely varied mix of private and joint meetings in between. He takes full responsibility for proposing process options but remaining sensitive to the wishes and needs of the parties.
Tony was appointed to the Court of Appeal Mediation Scheme panel in 2003, and has conducted a number of such specialised cases in the personal injury and clinical negligence sectors, particularly over reviews of liability and apportionment of liability between parties and appeals over procedural defects.
Updated: October 2013