Working in the 21st Century

Conflict can develop out of technological advances and alternative methods of conducting business.  Selecting topics from this section provides participants with tools to effectively function within the ever-changing office/business environment.

Topics within this module include:

1. The 21st Century office
• Understanding the difference between the traditional and virtual office (providing tools and tips for functioning)
• Developing methods for effective communication (via electronic sources)
• Establishing/maintaining a work/life balance (including stress reduction)
2. The 21st Century team
   • Establishing and maintaining a geographically and culturally diverse team
   • Methods of effective coordination and communication
   • Developing and maintaining trust and responsibility

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