Advanced negotiation skills

Our training is designed to fit the requirements of our clients, in terms of content, level of interactivity, duration. Our programmes are therefore developed in modular form so that, having worked through a training needs analysis with our team, clients need select only those items which directly meet their precise requirements. 

According to client requirements, each training module can be delivered as a single stand-alone course.  Alternatively, modules may be modified and/or combined so as to create a fuller programme. 

Even the most experienced businesspeople can often feel unsatisfied or unfulfilled at the outcome of their negotiation.  Selecting topics from this section will provide participants with valuable tools to become skilled and sophisticated negotiators.

Topics within this module include:

1. Causes of conflict in negotiation
2. Influencing without manipulating – the importance of pacing and leading
3. Models of negotiation – a guide through the negotiation maze
4. The five phases of negotiation
5. Common tensions and hurdles in negotiations
6. Negotiation in practice (exercises and role-play)
7. The importance of tactics, dynamics and emotions
8. The subtleties of communication
9. Pressure, game-playing and dirty tricks
10. The seven essential qualities of the excellent negotiator
11. Action planning – preparing for future negotiations

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