Training and Events
- Training and Events
- Courses
- Conflict Management Training
- The CPR of conflict Components Processes and Relationships
- Understanding and identifying conflict
- Effective team design
- Working in the 21st Century
- Methods of interpersonal communication
- Emotional intelligence and conflict management
- Decision-making
- Workplace Mediation Skills Training
- Advanced negotiation skills
Benefits:
- Up to 20% off training courses
- Free annual seminar and mediation theatre
- Free events and priority booking
Mediation in organisations
Organisations are rapidly adopting mediation as an effective way of preventing/resolving conflict. Selecting topics from this section will provide participants with the opportunity to learn about mediation and acquire best practice skills for conflict prevention, management and resolution.
Topics within this module include:
- Introduction to effective dispute resolution and mediation
- Training and practice sessions using the mediation skill set
- Dealing with challenging people issues and highly sensitive and emotional cases
- Learning the necessary communications skills to establish trust and facilitate conflict resolution
- Understanding how mediation skills and approaches can facilitate legal compliance
If you would like to find out more about this training module as a stand-alone course or how modules may be modified and/or combined so as to create a fuller programme, please contact our training team on +44 (0) 20 7536 6000, e-mail training@cedr.com