Chapter 3 - MST Handbook Digital Edition

A processs framework for mediation

Susanne

In this chapter you will find:

  • A process with 5 phases
  • Preparation
  • Opening
  • Exploration
  • Bargaining
  • Concluding
  • 5 key takeaways

Susanne Schuler

CEDR Director of Training, Senior Consultant and Mediator

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