Gemma joined CEDR in 2015 as the receptionist and office administrator, and in April 2019 was promoted to Office Manager. Gemma is responsible for the day-to-day running of the office, including arranging supplier contracts, IT troubleshooting, and assisting the Head of People and Corporate Services with HR Administration.
During her time as receptionist and office administrator, Gemma was involved in supporting both the finance department and the Director of Dispute Resolution Services, which she continues to do when required.
Gemma is both First Aid, Fire Marshal and Mental First Aider trained. She is also a DSE Assessor and has gained a health and safety qualification.