Head of Commercial Services
Emma is the Team Leader of CEDR’s Commercial Dispute Resolution Unit and is responsible for overseeing the operations and service delivery of the team as well as managing CEDR’s global panel of mediators.
In her capacity as a Senior Client Advisor, Emma is responsible for advising all clients, including individuals, corporates and law firms, on the full range of ADR processes that CEDR offer as well as administering case referrals and providing full operational support to clients and neutrals throughout the ADR process. Having worked in the dispute resolution sector for over five years, Emma has worked with clients from a variety of different sectors both in the UK and worldwide, and has overseen appointments of Neutrals in a range of services including mediation, arbitration, adjudication and independent investigations.
Emma became a CEDR Accredited Mediator in 2014.
Emma has a Diploma in Higher Education from the Open University and is in the process of completing her Legal Secretary Diploma.