Lian is the Executive PA to Dr Karl Mackie CBE and Eileen Carroll QC (Hon), CEDR's Founders and leading Mediators, and is responsible for the daily managment of their diaries, co-ordination of their mediation activity and liaising with CEDR's Board of Trustees.
Prior to this, Lian was the team Administrator for the Training team before progressing to Course Manager in May 2014. As a Course Manager, Lian managed and administered mediation, negotiation and conflict management courses for UK and internationally-based clients and was responsible for ensuring that all participants received an excellent service at all stages of their engagement with CEDR.
Previously, Lian worked as a Personal Shopper in a leading retail group and at a Security Automation Company as an Office and Accounts Administrator. She has completed a Legal Secretary Diploma Course through the Institute of Legal Secretaries and Personal Assistants (ILSPA).