Lian is the Executive Assistant to Managing Director James South, Dr Karl Mackie CBE and Eileen Carroll QC (Hon), and is responsible for the daily management of their diaries, coordination of their mediation activity and liaising with CEDR's Board of Trustees. Lian is also a CEDR Accredited Mediator.
Prior to this, Lian was the team Administrator for the Training team before progressing to Course Manager in May 2014. As a Course Manager, Lian managed and administered mediation, negotiation and conflict management courses for UK and internationally-based clients and was responsible for ensuring that all participants received an excellent service at all stages of their engagement with CEDR.
Previously, Lian worked as a Personal Shopper in a leading retail group and at a Security Automation Company as an Office and Accounts Administrator. She has completed a Legal Secretary Diploma Course through the Institute of Legal Secretaries and Personal Assistants (ILSPA).