Lian is the Executive Assistant to Managing Director James South, Dr Karl Mackie CBE and Eileen Carroll QC (Hon), and is responsible for the daily management of their diaries, co-ordination of their mediation activity and liaising with CEDR's Board of Trustees. Lian is also a CEDR Accredited Mediator.
Prior to this, Lian was the team Administrator for the Training team before progressing to Course Manager in May 2014. As a Course Manager, Lian managed and administered mediation, negotiation and conflict management courses for UK and internationally-based clients and was responsible for ensuring that all participants received an excellent service at all stages of their engagement with CEDR.
Previously, Lian worked as a Personal Shopper in a leading retail group and at a Security Automation Company as an Office and Accounts Administrator. She has completed a Legal Secretary Diploma Course through the Institute of Legal Secretaries and Personal Assistants (ILSPA).