Sarah joined CEDR in March 2017 as a Case Administrator for the Aviation Scheme. Sarah has a joint honours degree in law and criminology as well as a post-graduate diploma in law. This background equips her with the tools necessary in delivering a service that is independent and impartial.
Sarah’s responsibilities include corresponding with the passengers and the airlines, dealing with new enquiries, assessing new applications, communicating with internal and external adjudicators, as well as facilitating the training of new staff members. Recently, Sarah has been promoted to Team Leader for the Aviation Scheme.