How to Master Negotiation
Negotiations are an undisputed part of any relationship, whether business or personal. We find ourselves in their throes routinely, and yet what thought is given to the preparation necessary for a successful negotiation? And how exactly do we define a successful negotiation?
In thirteen chapters, this book takes readers through the stages of preparing to negotiate, ranging from the mental preparations necessary to engage in difficult conversation, to the more practical application of using and presenting numbers throughout the course of negotiation.
Written by over twenty authors with over a century of combined experience in the field, this volume draws on the vast knowledge of these professionals to create a volume unique and revelatory in the field of negotiation.
Price: £45.00 plus P&P
Effective Conflict Management
“Conflict can be a crucible of innovation – if it is anticipated, acknowledged and appropriately administered to.”
Conflict is inevitable in business and among your board members; but the kind of conflict which unfolds is not. This book is aimed at Company Secretaries, Board members and anyone who wants to better understand how to manage organisational conflict.
Written by CEDR’ s leading conflict management experts, with real-life case studies, this book shows
- Why conflict management should be at the heart of your governance strategy
- How to manage difficult situations involving Board-level people
- When Company Secretaries can intervene to manage conflict effectively
- What conflict – managed poorly – can do to your reputation, relationships, project delivery and bottom line.
Divided into eight chapters, the book takes a clear and detailed look at a range of factors that play key parts in managing conflict effectively. As well as taking a detailed look at how to anticipate and successfully handle conflict, there are also dedicated chapters exploring the psychology of organisational conflict, how to handle powerful people in dispute contexts, working with stakeholders and clients, and ownership and shareholder disputes. The book also looks at the Company Secretary in detail, shedding light on a figure who by nature works largely behind the scenes, and whose contribution to the successful running of a company is sometimes overlooked.
Price: £29.95 plus P&P
The ADR Practice Guide: Commercial Dispute Resolution - 3rd Edition
Professor Karl Mackie (Chief Executive, CEDR), David Miles (Partner, Glovers), William Marsh (CEDR Solve mediator and consultant) and Tony Allen (Director, CEDR). Foreword by Lord Bingham of Cornhill.
Third Edition published by Tottel, September 2007
This book will provide you with a clear and detailed overview of ADR and help you to realise the business opportunities that it can offer.
Split into three sections, the practical guide looks at the conceptual, the legal, and the practical framework of all aspects of ADR and will provide you with better understanding of how to choose between different processes for dispute resolution, advice on the key issues that you may encounter when advising a client on the ADR option, or taking part in the process as a legal representative, mediator or third party, an overview of the key arguments about the legal status of ADR and an updated review of the relevant substantial case law and a detailed explanation of how to set up, prepare for and perform well at a mediation whether as a mediator, a legal representative or a third party.
The third edition has undergone substantial growth in the last seven years and has been the subject of considerable judicial changes, including, Dunnett v Railtrack, Halsley v Milton Keynes NHS Trust, Burchell v Bullard, Cable & Wireless v IBM and The EU Draft Directive on ADR. It also contains extensively revised and brand new chapters covering ADR contract clauses, ADR orders, costs sanctions for declining to use ADR, the legal principles underpinning ADR processes, costs and funding and the European context.
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International Mediation - the art of business diplomacy
Eileen Carroll (Deputy Chief Executive, CEDR) and Professor Karl Mackie (Chief Executive, CEDR) Published by Tottel Publishing and Kluwer Law International. Second Edition, September 2006
Fully revised and up-to-date this new edition, following the original 2000 publication, covers recent case studies, the relevant model mediation and arbitration codes, contract clauses and contains brand-new sections on recent cases and materials, breaking deadlock, the economics of mediation, business and institutional applications, plus preparing for success in mediation.
Written by two acclaimed international mediation experts, Eileen Carroll and Karl Mackie, respectively Deputy Chief Executive and Chief Executive of CEDR, the book has been updated to be an essential guide to the effective and timely resolution of international business disputes. Outlining the characteristics of mediation and highlighting its place in business disputes, this highly practical book is designed to steer readers clearly through the mediation process and sets it in a real business context.
The Second Edition provides business managers with the opportunity to learn from experts with more than a decade's successful mediation experience. The book guides the reader, step-by-step, through the mediation process. Model mediation clauses are provided that you can adapt to contracts and ways identified to save companies time and money - successfully resolving disputes - without the need for costly litigation or arbitration.
Francis Neate, President, International Bar Association commented on the book, "Required reading for any practitioner engaged in the dispute resolution process."
Michael Clancy, Oil, Gas & Energy Law Intelligence, said of the first edition, "It forms a landmark guide to practitioners in international mediation and is likely to form a reference guide to mediation procedures."
Hans U. Stucki, Lawyer, Chicago, USA, reviewed the book saying it was, "The kind of groundwork publication that is necessary to the institutionalisation of mediation and other interest-based dispute resolution into professional and business cultures."
Sir Laurence Street, AC, KCMG, Sydney, Australia, said of it, "This book is an outstanding contribution to understanding and practice of the newly evolving and important mechanism of International Commercial Mediation."
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A way into mediation - DVD
Published by CEDR and HMCS
Presented by the journalist Marcel Berlins and acted by a cast of CEDR accredited mediators, this DVD guides the viewer through the basics of the mediation experience.
This practical DVD produced by CEDR and Her Majesty's Court Service (HMCS) has been designed as a general introduction to Alternative Dispute resolution (ADR), with mediation and the process.
This DVD covers:
- Introduction to alternative dispute resolution (ADR) in the UK
- Overview of the mediation process
- a mediation demonstration
This introductory DVD is suitable for:
- Introducing ADR and mediation
- audiences of all levels within an organisation
- Seminars and workshops
- Awareness raising within organisations
Duration 16 minutes.
Price £55.00 (plus £11.00 VAT) for CEDR members, £65.00 (plus £13.00 VAT) non-members
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ADR guide for Corporate Counsel and Executives
Published by CEDR, 2004
This practical resource, interspersed with relevant case studies, has four purposes:
Price £30.00 for CEDR members, £40.00 non-members
Court referred ADR: A guide for the judiciary - 2nd Edition
Published by CEDR, 2003
This booklet is designed to equip judges with sufficient information on:
Price £10.00 for CEDR members, £15.00 non-members
ADR for public authorities: A guide for managers
Published by CEDR, June 2003
Complementing the Office of Government Commerce Dispute Resolution Guidance which CEDR helped draft, the ADR guide for public authorities provides a general introduction to ADR for those working in, or associated with, public authorities and gives managers and administrators a practical understanding of the mediation process, providing some of the questions they may need to address with their lawyers in preparation for any potential mediation. Additionally, it describes the use of mediation outside the context of litigation.
Price £25.00 for CEDR members, £30.00 non-members
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ADR guide for Local Authorities in Public Private Partnership
Published by CEDR, October 2004
The ADR guide for Local Authorities in Public Private Partnership is meant for lawyers and managers in Local Authorities involved in PPPs/PFIs to prompt questions they need to address in relation to dispute resolution provisions at procurement and contract formation stage. It is also relevant for officers contemplating any long-term contractual relationship. It aims to:
- outline the options for partnering and partnering contracts
- give an overview of ADR, particularly mediation, in its dispute resolution, dispute avoidance and conflict management contexts
- highlight key practical issues for consideration raised by government guidance on dispute resolution in PFI contracts.
To obtain a copy in PDF format click here.
The EU Mediation Atlas: Practice and Regulation - Currently Out of Print
Published by LexisNexis, 2004
This highly practical guide looks at the present status of mediation in the member states of the EU, it provides: