About Joachim Müller

Author Archive | Joachim Müller

Workplace Mediation 101 – Identifying conflict

Conflicts do not appear out of the blue. They arise from social tension that builds up, and if not properly identified, can escalate, and become destructive. We can broadly identify three levels of conflicts: The everyday difficult relationships that will always arise between people. A conflict with a colleague, tensions in a team, rumours spreading […]

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Workplace Mediation 101 – An Overview

What we nowadays call “mediation” is the practice of acting as a third party neutral between two or more groups or individuals in conflict to facilitate dialogue, improve the quality of conversations and find a settlement that satisfies the needs of all parties. Whilst the professional practice started in the early 20th century, the practice […]

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Sabotage the workplace, OSS Style ?

In my work on employment mediation, I have read a great number of articles and books on how to be a good employee or manager, how to improve productivity in the workplace, or the well-being of staff, which seems to have been a recurring topic for the past few decades. Yet yesterday, I stumbled upon […]

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Organisational mediation: Weeding out conflict

Still too often, organisational conflict looks like “business as usual”. From differences between colleagues to boardroom fallouts, teams that should collaborate sometimes turn into “intense corporate warzones” as Fiona Colquhoun, CEDR Director and mediator defined it at yesterday’s workshop on Organisational Mediation. Chaired by Fiona Colquhoun, five experts – Emilie Cole, Partner at Bindmans; Scott Maynard, […]

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Working with technology: a Matrix of Mediation Issues

In the past year, the use of technology in Alternative Dispute Resolution processes has been widely discussed: the spread of communication technology, the introduction of Regulation from the European Union concerning Online Dispute Resolution for consumer disputes, and the Briggs Report discussing potential Online Courts are only a few examples of it. Modern tools are […]

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