About Justine Mensa-Bonsu

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The European Small Claims Procedure

ECC-Net is a European network made up of 29 European Consumer Centers placed in each Member State and Iceland and Norway. Each European Consumer Center (“ECC”) provides information and advice to consumers on cross border disputes. The ECC seeks an amicable resolution between the parties and where appropriate refers the consumer to the relevant claims […]

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Shopping for a fair deal

Shopping for a fair deal

By Justine Mensa-Bonsu, Adjudicator, IDRS Ltd, part of CEDR The Groceries Code Adjudicator Bill In February 2010 the Groceries Supply Code of Practice was introduced to regulate the relationships of supermarkets and their suppliers. This Code applies to major grocery retailers, being those with a turnover exceeding 1 billion pounds. The Code obliges retailers to […]

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Economic growth – Could ADR hold the solution?

Economic growth – Could ADR hold the solution?

By Justine Mensa-Bonsu, Adjudicator, IDRS LTD, part of CEDR At the end of March 2012 the Office of National Statistics published data showing that the economy contracted by 0.3% in the last quarter of 2011. However, the UK is likely to avoid a technical recession as the Office for Budget Responsibility expects positive growth in […]

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The Autumn Budget – where next for the consumer?

The Autumn Budget – where next for the consumer?

By Justine Mensa-Bonsu, Adjudicator, IDRS Ltd, part of CEDR George Osborne used his autumn statement to give an update and response on the state of the economy. The latest economic forecasts paint a gloomy picture and there is still high risk of a “double dip” recession. Many will be hoping that the Chancellor’s newly introduced measures […]

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