About Susanne Schuler

Author Archive | Susanne Schuler

Values Across Borders

We’re living in a time were both possibilities and problems have no limits and borders. The more we are connected by technology and economic interdependence, the more we are connected through our challenges within that wider community. The solution of the global problems seems obvious: cooperation across borders. But borders are there for a reason: […]

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Mediators show us the Crack In The Wall that leads to the Secret Garden

In a recent book club novel* I came across a metaphor: “The crack in the wall that leads to the secret garden”. The author was alluding to a person seeing something of another world that provides them with an insight into a crucial issue. In the novel, it is only later the heroine comes to […]

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Crucial conversations – How to be effectively curious and positively vulnerable

When were you last truly empathic toward a work colleague or team member? When did you last articulate your needs and interests or were curious to learn about the unmet needs of your conversation partner? If your answer was ‘yesterday’ or ‘only last week’, well done! Feel free to stop reading now. If your answer […]

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How Lord Jackson Reformed Civil Justice

When I heard that Lord Jackson himself would elaborate on his reforms at Middle Temple, I was immediately intrigued and curious to learn more about how his revolutionary reforms have been embedded. Lord Jackson was in best form and the event was not only very informative and insightful but also very entertaining and inspiring. Having […]

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ABI: What are the three pillars of trust?

“The best way to find out if you can trust somebody is to trust them.” ― Ernest Hemingway In my last three conflict management training sessions I was confronted with queries about ‘trust’ or ‘lack of trust’ as a main issue and source of conflict and, when dealt with effectively, also as a form of […]

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