It was an early start on a grey rainy day for the 4 ½ – hour journey to the venue and on arrival I found that we had only 2 rooms booked – an office and a very cosy storage room no bigger than a cupboard. This was a workplace dispute where the breakdown in […]
About Tracey Fox
“Tracey, you are not listening to me; I have told that you that I do not want to role-play!” These were the words that were being shouted at me by a very cross looking participant (eyes narrowed, pursed lips and red faced) whilst I was setting up an exercise for a simulated mediation on a […]
The sun is shining in London, presents are piling up under the tree, you’ve eaten more chocolate than you can handle at this point, and Christmas is less than a week away. The holiday season is in full swing and many of us are basking in its glow. It’s therefore hard to imagine that just a […]
CEDR’s mission is to inspire business to use mediation when managing and resolving disputes. A large part of this is ensuring that mediators are trained to a standard of excellence. Understanding how adults learn is key to learning transfer, skill acquisition and ultimately effective mediation training. Adults learn better by doing rather than just seeing […]
Last week I had a 90 minute telephone conflict coaching session with a lawyer in a remote location on the other side of the world. The purpose of the call was to provide conflict coaching which is aimed at “unlocking a person’s potential to effectively engage with a specific area of conflict that they are […]
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