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Ofcom Update: Ofcom publishes research examining the needs of UK postal users

On 16 October 2012, Ofcom published interim results on its assessment as to  whether the postal service is meeting consumers’ needs. Ofcom is obliged under the Postal Services Act 2011 to carry out this assessment and complete its review by 31 March 2013. Ofcom states that the research and analysis which has been undertaken so […]

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