Mediation for the resolution of conflict can be best illustrated in cases where a positive outcome is seemingly intractable. However, mediation, effective dialogue and progressive and collaborative negotiation can break deadlock. Cases that involve environmental disputes are good examples of this. In 2014, CEDR Founder President Dr Karl Mackie CBE mediated a case under the […]
When organisations undertake critical projects, the sheer scale of the undertaking provides ample opportunity for conflict and disputes to occur, deepen and escalate. Each stage is a potential incubator of misunderstanding, circumstantial change, ‘grey areas’, and unforeseen occurrences whose effects ripple throughout an industry or project. The initial shock of encountering conflict is not the […]
In this Ask an Expert session, we spoke to Philip Williams, one of our lead negotiation trainers for CEDR’s flagship negotiation training for individuals, Advanced Negotiation Skills and one of the UK’s former leading Hostage and Crisis Negotiators. Phil’s experience spans decades, with deployments in some of the tensest, most hostile, high-stake environments across four […]
What to do when a disputant can’t make a deal or ‘face up’ to reality The landmark negotiation book ‘Getting to Yes” (by Roger Fisher and William Ury) talks about the importance of separating the person from the problem. This is of course a nice idea, but the reality for most of us is that […]
In the past year, the use of technology in Alternative Dispute Resolution processes has been widely discussed: the spread of communication technology, the introduction of Regulation from the European Union concerning Online Dispute Resolution for consumer disputes, and the Briggs Report discussing potential Online Courts are only a few examples of it. Modern tools are […]
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