Why techniques in team communication can make a difference in stressful situations Love Island, the break-out reality TV show of 2017, now in its third week of the new 2018 season, looks to repeat its success by showing us couples’ relationships in turmoil. However, the show is only partially about romantic attachments, it also explores […]
What we nowadays call “mediation” is the practice of acting as a third party neutral between two or more groups or individuals in conflict to facilitate dialogue, improve the quality of conversations and find a settlement that satisfies the needs of all parties. Whilst the professional practice started in the early 20th century, the practice […]
When organisations undertake critical projects, the sheer scale of the undertaking provides ample opportunity for conflict and disputes to occur, deepen and escalate. Each stage is a potential incubator of misunderstanding, circumstantial change, ‘grey areas’, and unforeseen occurrences whose effects ripple throughout an industry or project. The initial shock of encountering conflict is not the […]
In this Ask an Expert session, we spoke to Philip Williams, one of our lead negotiation trainers for CEDR’s flagship negotiation training for individuals, Advanced Negotiation Skills and one of the UK’s former leading Hostage and Crisis Negotiators. Phil’s experience spans decades, with deployments in some of the tensest, most hostile, high-stake environments across four […]
Teach our law students 21st Century Skills. This was the message emerging from a recent conference I spoke at on ADR in Legal Education held by Maastricht University, Faculty of Law. Few would argue that an understanding of ADR skills should not form part of a modern law degree. The changing legal landscape has, over […]
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