This blog first appeared in the Kluwer Mediation Blog on August 30th and can be accessed here. Artificial Intelligence (AI), the notion that computerised systems can replace human thought processes and interactions, continues to gain traction in all areas of life including the legal profession and in particular in the field of dispute resolution. Lex […]
As a mediator who regularly encounters deadlock, I am accutely aware of the value of the ‘High Noon’ moments for negotiators stuck in impasse. Normally it’s a critical moment where the parties come face-to-face with the harsh realities of deadlock. In this moment they are faced with frustrated business or economic goals; a sense of […]
Why techniques in team communication can make a difference in stressful situations Love Island, the break-out reality TV show of 2017, now in its third week of the new 2018 season, looks to repeat its success by showing us couples’ relationships in turmoil. However, the show is only partially about romantic attachments, it also explores […]
What we nowadays call “mediation” is the practice of acting as a third party neutral between two or more groups or individuals in conflict to facilitate dialogue, improve the quality of conversations and find a settlement that satisfies the needs of all parties. Whilst the professional practice started in the early 20th century, the practice […]
When organisations undertake critical projects, the sheer scale of the undertaking provides ample opportunity for conflict and disputes to occur, deepen and escalate. Each stage is a potential incubator of misunderstanding, circumstantial change, ‘grey areas’, and unforeseen occurrences whose effects ripple throughout an industry or project. The initial shock of encountering conflict is not the […]
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