Tag Archives | Cedr skills

Negotiation lessons from the penalty shootout

As a mediator who regularly encounters deadlock, I am accutely aware of the value of the ‘High Noon’ moments for negotiators stuck in impasse.  Normally it’s a critical moment where the parties come face-to-face with the harsh realities of deadlock. In this moment they are faced with frustrated business or economic goals; a sense of […]

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Love Island needs a mediator

Why techniques in team communication can make a difference in stressful situations Love Island, the break-out reality TV show of 2017, now in its third week of the new 2018 season, looks to repeat its success by showing us couples’ relationships in turmoil.  However, the show is only partially about romantic attachments, it also explores […]

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Workplace Mediation 101 – An Overview

What we nowadays call “mediation” is the practice of acting as a third party neutral between two or more groups or individuals in conflict to facilitate dialogue, improve the quality of conversations and find a settlement that satisfies the needs of all parties. Whilst the professional practice started in the early 20th century, the practice […]

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Don’t fear Deadlock, Embrace and Learn from it

When organisations undertake critical projects, the sheer scale of the undertaking provides ample opportunity for conflict and disputes to occur, deepen and escalate. Each stage is a potential incubator of misunderstanding, circumstantial change, ‘grey areas’, and unforeseen occurrences whose effects ripple throughout an industry or project. The initial shock of encountering conflict is not the […]

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Ask a Negotiator: Philip Williams

In this Ask an Expert session, we spoke to Philip Williams, one of our lead negotiation trainers for CEDR’s flagship negotiation training for individuals, Advanced Negotiation Skills and one of the UK’s former leading Hostage and Crisis Negotiators. Phil’s experience spans decades, with deployments in some of the tensest, most hostile, high-stake environments across four […]

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