Tag Archives | CEDR training

Negotiation lessons from the penalty shootout

As a mediator who regularly encounters deadlock, I am accutely aware of the value of the ‘High Noon’ moments for negotiators stuck in impasse.  Normally it’s a critical moment where the parties come face-to-face with the harsh realities of deadlock. In this moment they are faced with frustrated business or economic goals; a sense of […]

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Quality in Negotiation

Is negotiation an art or science? Can you teach someone to be a great negotiator or is it an innate skill? How do you truly achieve quality in negotiation? During my time at CEDR, I have come across a range of negotiation styles and approaches. I recently spoke to a very experienced senior negotiator who […]

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Workplace Mediation 101 – An Overview

What we nowadays call “mediation” is the practice of acting as a third party neutral between two or more groups or individuals in conflict to facilitate dialogue, improve the quality of conversations and find a settlement that satisfies the needs of all parties. Whilst the professional practice started in the early 20th century, the practice […]

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The Times they are a Changin’

When trawling the annals of the internet, you never know what you will find. But, every so often you stumble across a gem. Buried in the BBC archives, my scattershot googling led me to this: The Search for Agreement – Mediation (2000) on the BBC World Service, Global Business. For some at CEDR and the […]

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Don’t fear Deadlock, Embrace and Learn from it

When organisations undertake critical projects, the sheer scale of the undertaking provides ample opportunity for conflict and disputes to occur, deepen and escalate. Each stage is a potential incubator of misunderstanding, circumstantial change, ‘grey areas’, and unforeseen occurrences whose effects ripple throughout an industry or project. The initial shock of encountering conflict is not the […]

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