Tag Archives | difficult conversations

Opportunities and risks of technology for use in mediation

The transformation of technology and how we interact and use it is unrecognisable from even 10 years ago. Industries spanning all sectors, including legal and Alternative Dispute Resolution services, have not escaped the reaches of this rapidly changing technological revolution. The use of technology in ADR is growing fast and changing the way users interact […]

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What messages should we give our Young Leaders?

This photo of our first cohort of New Dialogues leaders has been compared to the Apprentice. But unlike that show, characterised by outdated, ‘macho’ attitudes to business and collaboration, this group of dynamic, driven individuals embodies a new and progressive approach to leadership.  “Everything I touch turns to sold” and “I think outside the box. […]

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Brexit Negotiations and the ‘Ancient Regime’ – where are the mediators?

Regardless of your views on Brexit, one cannot escape the reality that the negotiations so far have been wrought with difficulty. Recently, on Radio 4’s PM programme I was asked, “If Brexit really is a divorce and a messy one at that would a mediator help?” With over 20 years of experience in extremely difficult […]

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Clinical Negligence Mediation – more to offer than a JSM?

I have had lawyers say to me: “We don’t need to mediate; we know how to negotiate.”  This seems like a more extreme version of “We can settle cases ourselves at Joint Settlement Meeting (JSM) and mediation doesn’t add anything.”  It misses a major option for negotiators. Increasing the options Some cases can be resolved […]

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Collaboration is King – Lessons from the Lions

If you love rugby then like me, you will love the Lions. Once every four years, players from every nation in the British Isles, from clubs spanning the length and breadth of the land, come together united under one banner, with one purpose – defeat a southern hemisphere rugby giant. “This is your Everest boys”, […]

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