Tag Archives | difficult conversations

Ask a Negotiator: Philip Williams

In this Ask an Expert session, we spoke to Philip Williams, one of our lead negotiation trainers for CEDR’s flagship negotiation training for individuals, Advanced Negotiation Skills and one of the UK’s former leading Hostage and Crisis Negotiators. Phil’s experience spans decades, with deployments in some of the tensest, most hostile, high-stake environments across four […]

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Teach 21st Century Skills

Teach our law students 21st Century Skills. This was the message emerging from a recent conference I spoke at on ADR in Legal Education held by Maastricht University, Faculty of Law. Few would argue that an understanding of ADR skills should not form part of a modern law degree. The changing legal landscape has, over […]

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Opportunities and risks of technology for use in mediation

The transformation of technology and how we interact and use it is unrecognisable from even 10 years ago. Industries spanning all sectors, including legal and Alternative Dispute Resolution services, have not escaped the reaches of this rapidly changing technological revolution. The use of technology in ADR is growing fast and changing the way users interact […]

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What messages should we give our Young Leaders?

This photo of our first cohort of New Dialogues leaders has been compared to the Apprentice. But unlike that show, characterised by outdated, ‘macho’ attitudes to business and collaboration, this group of dynamic, driven individuals embodies a new and progressive approach to leadership.  “Everything I touch turns to sold” and “I think outside the box. […]

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Brexit Negotiations and the ‘Ancient Regime’ – where are the mediators?

Regardless of your views on Brexit, one cannot escape the reality that the negotiations so far have been wrought with difficulty. Recently, on Radio 4’s PM programme I was asked, “If Brexit really is a divorce and a messy one at that would a mediator help?” With over 20 years of experience in extremely difficult […]

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