Tag Archives | training

Workplace Mediation 101 – Identifying conflict

Conflicts do not appear out of the blue. They arise from social tension that builds up, and if not properly identified, can escalate, and become destructive. We can broadly identify three levels of conflicts: The everyday difficult relationships that will always arise between people. A conflict with a colleague, tensions in a team, rumours spreading […]

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Why would I become CEDR Accredited?

There are many different Commercial (and Workplace) Mediator Skills courses in the world. CEDR’s Accreditation enjoys a particular distinction as probably the most widely recognised internationally because of the quality of the training and is consequently very popular. In a fair number of jurisdictions, CEDR’s Accreditation is part of a path to establishing oneself as […]

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Teach 21st Century Skills

Teach our law students 21st Century Skills. This was the message emerging from a recent conference I spoke at on ADR in Legal Education held by Maastricht University, Faculty of Law. Few would argue that an understanding of ADR skills should not form part of a modern law degree. The changing legal landscape has, over […]

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What messages should we give our Young Leaders?

This photo of our first cohort of New Dialogues leaders has been compared to the Apprentice. But unlike that show, characterised by outdated, ‘macho’ attitudes to business and collaboration, this group of dynamic, driven individuals embodies a new and progressive approach to leadership.  “Everything I touch turns to sold” and “I think outside the box. […]

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Mediator as settlement leader

If it is true that (in Europe) all roads lead to Rome then might it also be true that in commercial mediation all Mediators ‘lead’ to Settlement? Frivolity aside, the idea of a mediator ‘leading’ parties to a settlement might be unsettlingly too directive in style for many. However, the mediator in reality does guide […]

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