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In defence of the difficult conversation – but not at any cost

In defence of the difficult conversation – but not at any cost

by Andy Rogers, Associate Director and Mediator, CEDR There has been an interesting response from certain quarters of the media over the announcement last Friday on expenditure by the Cabinet Office, at the heart of UK Government, which included staff training in ‘difficult conversations’. The ‘difficult conversations’ item was picked out probably for a couple […]

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