Mediation is a flexible process conducted confidentially in which a trained neutral mediator actively assists people and/or organisations to work towards a negotiated agreement of a dispute. Both parties are in ultimate control of the decision to settle and the terms of resolution.
It can be a far more effective - and much cheaper - way of resolving issues than going through the courts.
DISCUSS: timeline (Never too Early)
AGREE: (ideally 3-6 weeks)
PREPARE (ideally allow for two weeks):
ATTEND (on the day):