Funerals and Estate Planning

Funeral Arbitration Scheme

FAS scheme




We provide ADR for members of the National Association of Funeral Directors (NAFD) and their customers under the Funeral Arbitration Scheme (FAS).

We provide:


A private and structured form of negotiation assisted by a trained CEDR Accredited mediator. If a settlement is reached the mediator can draw up an agreement that can then become a legally binding contract if signed by both parties.
This process is conducted by several means of communication including telephone, Skype or by email.

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Arbitration is a formal and legally binding process where the dispute is resolved by the decision of a nominated third party called an arbitrator. Once the arbitrator issues their award it is legally binding and can only be appealed in the courts in very rare occasions.
This process is conducted entirely in writing.

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Click here to view a copy of the FAS Scheme information leaflet.


Contact us

Centre for Effective Dispute Resolution

70 Fleet Street
United Kingdom

Telephone: 020 7520 3800
Fax: 0845 1308 117
Textphone: 020 7520 3767