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  • Michael Bartlet

    Adjudicator, Conciliator

    Expertise: Adjudication; Conciliation; Mediation Qualifications: PGDL City University 1991, Called to the Bar (Middle Temple) 1992, LLM UCL 2004 Memberships: Civil Mediation Council

  • Stephanie Bown

    Medico-Legal Adviser, Mediator & Conciliator

    Client Feedback: “Stephanie is an excellent facilitator who pitched content extremely well and kept control.”   Overview Stephanie Bown practiced as a doctor in the NHS for eleven years before completing a law degree and joining the Medical Protection Society (MPS) working in the field of professional indemnity and risk management for twenty years. She … Continued

  • Laurence Cobb

    Solicitor, Neutral, Conciliator

    Client Feedback: “The mediator had an excellent grasp of the situation. He was personable, easy to talk to, he created a relaxed atmosphere for everybody.”   Overview Laurence Cobb has sat as mediator in a large number and variety of disputes and has also attended many mediations over the years as a party representative. As … Continued

  • Abigail Day


    Expertise: Adjudication; Mediation Qualifications: BA (Hons) Law, Cambridge, Solicitor (now non-practising), CEDR-accredited mediator Memberships: Law Society, Civil Mediation Council, Fellow of the Chartered Institute of Arbitrators (FCIArb), 2019 Committee Member, London Branch of the Chartered Institute of Arbitrators, Law Society President’s Panel (mediation and arbitration)

  • Tom Earley

    Principal Adjudicator

    Expertise: Adjudication; Arbitration; Complaint Review; Conciliation; Mediation Languages: English Location: Sweden Qualifications: Studied Law at the University of Durham in 2007 Called to the Bar of England and Wales by the Honourable Society of the Middle Temple in 2009 Memberships: Chartered Institute of Arbitrators

  • Nicolas Fournier

    Arbitrator, Conciliator

    Expertise: Engineering and Construction, Shareholding structure, international disputes, Private Equity Qualifications: MA in Engineering and Construction, MA in Economics, CEDR accredited mediator

  • Susan Francombe

    Arbitrator; Adjudicator; Conciliator

    Expertise: Adjudication; Arbitration; Mediation; Conciliation Qualifications: BSc (Hons), C.Eng, MICE, LLDip, PGDipAdj, FCIArb, FDBF, Barrister Memberships: Chartered Institute of Arbitrators; Institution of Engineering and Technology

  • Eisei Higashi


    Expertise: Adjudication; Arbitration; Complaint Review; Conciliation; Mediation Qualifications: 2:1 LLB (Hons) Degree, City Law School, Legal Practice Course, College of Law (corporate and commercial law). Memberships: Chartered Institute of Arbitrators

  • Peter Higgins

    Mediator, Conciliator & Business Director

    Client Feedback: “Peter had an excellent understanding of the key issues. His persona and commercial approach significantly contributed to both parties ultimately reaching an agreed settlement.”.   “Peter’s extensive industry knowledge and experience, and his practical approach to mediation, guided the parties to a successful outcome.” “Peter was absolutely fantastic in his role as a mediator. … Continued

  • Mandy Lenton Image

    Mandy Lenton


    Mandy is an experienced mediator with a busy practice. Highly regarded by leading real estate barristers and solicitors, mediation participants frequently remark on her energy, authority and intellect. Mandy brings her drive, energy and commitment to mediating a broad range of disputes. She is equally at home helping FTSE 100 companies embroiled in high profile … Continued

  • Joachim Müller

    Trainer, Facilitator, Mediator & Conciliator

    Languages English, French Overview Joachim is an experienced conflict management trainer, facilitator and mediator. His mediation practice contains a variety of cases, many of which concern unrepresented parties in dispute with a business or service provider. Joachim has studied mediation at masters’ level in all its applications, ranging from workplace conflicts to international commercial disputes, … Continued

  • Iain Munro

    Adjudicator, Conciliator

    Expertise: Mediation, conciliation Qualifications: Studied History at the University of Oxford from 2003-2006. Graduate Diploma in Law and Bar Vocational Course at BPP University from 2007-2009. Called to the Bar of England and Wales by the Honourable Society of Lincoln’s Inn in 2009. Practising barrister and CEDR accredited mediator. Memberships: TECBAR, Society of Computers & … Continued

  • Jack Norton

    Adjudicator. Conciliator

    ADR Official since:  2019 Expertise: ­ Boundary disputes ­ Land disputes ­ Party Wall etc. Act 1996 ­ Rights of light ­ Rights of way / easements ­ Access and oversail ­ Trespass ­ Dilapidations ­ Landlord and Tenant matters ­ Construction disputes Qualifications:  Chartered Surveyor (MRICS), CEDR Accredited and Civil Mediation Council Registered Mediator … Continued

  • Michael O'Shea

    Adjudicator, Conciliator

    ADR Official since:  1 October 2016 Expertise: Solicitor and Chartered Quantity Surveyor.  I specialise in construction and engineering disputes relating to financial claims and defects.  I have a combination of legal and construction skills which puts me in an almost unique position to deal with disputes relate to technical construction issues. I also have experience … Continued

  • Uju Obi


    Expertise: Adjudication; Arbitration; Complaint Review; Conciliation; Mediation Qualifications: 2.1 LLB (Hons) Law and European Legal Systems degree from the University of East Anglia, Norwich and University of Uppsala, Sweden Memberships: Chartered Institute of Arbitrators

  • Terry Renouf

    Terry Renouf

    Commercial Mediator, Conciliator & Solicitor

    Client Feedback: “Terry Renouf offers clients the depth and breadth of his experience in managing multi-track personal injury claims”.   Overview Terry Renouf was a practising solicitor in a leading dispute resolution practice acting for defendants for 30 years. He left in 2018 to become a full time commercial mediator. Terry was both Managing and … Continued

  • Francine Stock

    Adjudicator, Conciliator

    ADR Official since: 2020 Expertise: NAFD Conciliations, arts and media ADR, consultant at Moot Hill dispute resolution. Qualifications: CEDR Accredited for Commercial, Civil and Workplace mediation Memberships: CEDR, CMC

  • Donny Surtani

    Adjudicator, Conciliator

    Expertise: Commercial, Financial, Accounting matters Qualifications: LL.B. (Hons) 2003; LPC 2004; Solicitor (E&W) since 2006; Solicitor-advocate since 2008; CEDR-accredited mediator since 2017 Memberships: CEDR Exchange    

  • Suzanne Tager

    Adjudicator, Conciliator & Mediator

    ADR Official since: 2018 Expertise: Trained at Lovells 2005 – 2007, Commercial Litigator at Hogan Lovells 2007 – 2019 and Chair of Governors at State Primary School 2018 – present Qualifications: Admitted as Solicitor in England & Wales in August 2007, Obtained Higher Rights of Audience in May 2010, Accredited as a mediator with CEDR … Continued

  • Mandeep Toor

    Adjudicator, Conciliator

    Mandeep Toor is a CEDR adjudicator & conciliator . ADR Official since: 2009 Expertise: Adjudication; Arbitration; Complaint Review; Conciliation; Mediation Qualifications: LLB (Hons) Degree in Law at the University of London Metropolitan Memberships: Chartered Institute of Arbitrators

  • John W. Lowe

    Arbitrator; Adjudicator, Conciliator

    ADR Official since: September 2015 Expertise: Arbitrator and Mediator Prior to beginning my work as an arbitrator and mediator, I spent many years working internationally as a General Counsel and in-house counsel for major international companies. Combined with my mediation and arbitration activities this has enabled me to have significant experience in a number of … Continued

  • Diana Wallis

    Adjudicator, Conciliator

    ADR Official since:  2013 Expertise: Consumer ADR, Conciliation, Arbitration and Mediation Qualifications: Solicitor non-practising, Member of Chartered Institute of Arbitrators, CEDR Accredited Mediator Memberships: CMC, Law Society

  • Frederick Way, Head of the CEDR Foundation

    Frederick Way

    CEDR Employee, Mediator, Conciliator & Barrister (non-practising)

    Client Feedback: “Frederick was very good… he gave balance to the mediation…  very professional… very well prepared in advance.”   Overview  Frederick is a CEDR panel mediator, trainer and Head of the CEDR Foundation. Having trained as a barrister, Frederick now leads all of CEDR’s research and charitable projects through the CEDR Foundation. As a mediator, Frederick … Continued

  • Jon Whitworth

    Adjudicator, Conciliator

    CEDR Accredited Mediator 2020 Expertise: Conciliation, Mediation, Online Mediation Ten years as kidnap for ransom consultant (global). Qualifications: MSc Security and Risk Management at Leicester University. Royal Military Academy Sandhurst. Online mediation Accredited. Civil Mediation Council Member.

  • Philip Williams, CEDR Trainer, Mediator & Coach

    Philip Williams

    CEDR Employee, Mediator, Senior Consultant & Conciliator

    Client Feedback: “Philip brings insightful, real-world stress-tested, knowledge, skills and experience to professionals seeking that edge in negotiation, mediation or conflict resolution.”    

  • Tony Wilson

    Adjudicator, Conciliator

    ADR Official since: 2018 Expertise: Commercial Disputes; Personal Injury and Clinical Negligence Claims; Professional Negligence Claims; Veterinary disputes; Property and Building claims Qualifications: LLB; CEDR Trained Mediator; Certificate in Law Firm Management Harvard Memberships: Complete Mediation

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