What is Funeral Services Limited?

We provide ADR for customers of Funeral Services Limited  (Co-Op Funeralcare) who have not been able to resolve disputes directly with the company.

We provide Arbitration services under this scheme. Arbitration is a formal and legally binding process where the dispute is resolved by the decision of a nominated third party called an arbitrator. Once the arbitrator issues their award it is legally binding and can only be appealed in the courts in very rare occasions.

This process is conducted entirely in writing.

Companies covered

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The steps you must take before submitting a complaint

Step 1.

Raise your concerns directly with the Funeral Services Limited.

Step 2.

If you remain dissatisfied after six weeks, or Funeral Services Limited tells you they are unable to provide the redress you seek, you can make an application for CEDR Arbitration.

Step 3.

Submit your application to CEDR. 

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Need additional assistance?

Please call us and we will provide the support that you need

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