No, you can only complain in certain circumstances that are laid out within the scope of POSTRS. These circumstances can be found in the guidance notes.
POSTRS is administered independently by, the Centre for Effective Resolution (CEDR Services Ltd). We are one of the Europe’s leading dispute resolution providers for both consumer and commercial dipsutes. Each year, CEDR administers disputes with a cumulative value in excess of £1.5 billion.
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