Please note that this is a hybrid event. If you wish to attend online via Zoom, please make a note on your booking and we will send you the Zoom details prior to the event. Any queries with your booking, please contact mycedr@cedr.com

This masterclass is free for MyCEDR members.

Event Details:

Disputes involving Trade Unions are high profile at the moment with public strikes involving nurses, train company staff, teachers, and ambulance staff being frequently in the news.

In this MyCEDR masterclass, CEDR mediators Malcolm Currie and Gillian Caroe look at the characteristics and challenges of resolving disputes involving Trade Unions.  Both experienced practitioners in working with Trade Unions, Malcolm and Gillian will look at the practical ways to engage with Trade Union groups and provide insights into how to mediate between Trade Unions and industry.

In this event we will look at:

• What are the types of concerns and positions of Trade Unions?
• What is the difference in working with a group with a collective dispute as opposed to individuals?
• Practical ways to facilitate dialogue between parties in Trade Union disputes
• Bargaining and negotiating tactics in Trade Union disputes

About your speakers:

Malcolm Currie has more than 25 years’ experience in industrial relations, 11 of those as a professional trade union negotiator, before establishing his dispute resolution company, becoming a CEDR associate and joining the CEDR mediation panel.

Through engaging with employers in private, public and third sectors, he developed his expertise in negotiation, management-staff partnership, resolving disputes and tackling individual cases.

A member of the CEDR Mediation Skills Training Faculty, he also delivers training on Conciliation of Collective Labour Disputes for the International Labour Organisation.

Gillian Caroe has been a full-time mediator since 2004. Throughout her mediation career, she has been involved in hundreds of successful interventions. She has mediated disputes across a wide range of sectors, both public and private and has undertaken a large number of mediations and facilitations involving parties who are members of Trade Unions, working with both individuals and corporates.

Before becoming a full-time mediator, Gillian had a successful career in international business with one of the world’s top companies. She worked in UK, European and Global roles across a range of business functions in a number of different countries.

She is a CEDR Chambers mediator, a Fellow of the Civil Mediation Council, a Teaching Fellow in the Law Department at SOAS and is a Lead Faculty for CEDR’s Mediator Skills Training and Advanced Negotiation Skills courses.  She is also an accredited coach.

In 2022, Gillian was awarded Employment and Workplace Mediator of the Year at the National Mediation Awards.

Lisa Micallef has more than 25 years’ experience in senior Human Resources roles, often in heavily unionised environments with complex strategic transformation priorities. Joining Centrica in 2014, Lisa had responsibility for the people agenda in the British Gas division, before transitioning to lead Centrica’s Group Industrial Relations agenda.

Lisa has extensive experience in delivering strategic and transformational change and has recently led the harmonisation of terms, conditions, pensions, and collective arrangements across Centrica’s UK workforce (21,000 colleagues). With responsibility for the national relationships with Centrica’s recognised trade unions she has extensive negotiation and dispute resolution experience, and strongly believes authentic open dialogue and effective relationship building skills are key success enablers.

There will be drinks and nibbles provided following the masterclass.