Five Key Skills You Learn on CEDR’s Accredited Mediator Skills Training

Overview

Whether you are thinking of becoming a CEDR-Accredited Mediator yourself or looking to upskill your team or department, you might rightly wonder, what are the key skills you and/or your colleagues will learn? Watch Susanne Schuler, Global Director of Development at CEDR, to learn more.

Topics

1. Active Listening Skills
2. Managing Emotions
3. Effective Information Exchange
4. Challenging Parties & Reality Testing
5. Working with a Flexible Framework

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