Five Key Skills you Learn on CEDR's Mediator Skills Training


People rightly ask us, "What skills will I learn when training to be a CEDR-Accredited Mediator"? In this short video, I outline FIVE key skills you will learn if you train with us.

  • Active Listening
  • Managing Emotions
  • Challenging Parties & Reality Testing
  • Effective Information Exchange
  • Working with a Flexible Framework

Susanne Schuler

Director of Training and Consultancy & Trainer