A Simple Overlooked Mediation Tip

When it comes to mediation, silence can be golden. Literally.

Keeping quiet and listening is not easy when tensions are running high.

That's what makes listening to grievances so difficult.

Yet often, a dispute can be resolved when both sides see the other sides 'pain'.

This may sound like a blinding glimpse of the obvious, but it's so often overlooked.

Take the grievance out of a situation and you'll cover a lot of ground towards a solution.

Have a look at this two minute video - you'll see exactly what I mean. 

Eileen Carroll QC (Hon)

Principal Mediator & Co-Founder CEDR

Eileen Carrol interview