Mediation Matters: Transforming Company Culture
This special CEDR event, looking at bringing about positive behaviour within an organisation using the wide spectrum of mediation skills and interventions, consists of two sessions: A panel discussion and an interactive workshop. Kindly hosted by the European Bank for Reconstruction and Development.
The session will be chaired by Susanne Schuler, CEDR Director of Training and Consultancy, and led by a panel of experts who have developed mediation within their organisation and who have trained workforce, leaders and consultants to become experts in workplace well-being and conflict resolution.
They will discuss examples of where mediation has gone beyond the simple resolution of conflict. The skills of a mediator may bring a certain mindset, and teach individuals to listen actively, to facilitate dialogue, but also to better understand the intricacies of human relationships, and how conflict develops.
Individuals who have been trained in mediation and understand it's particular skills and mindset often naturally develop social behaviours that prevent conflict from anchoring and damaging workplace relationships in the long term.
Our panel will present the spectrum of formal and informal mediation intervention. And share situations they have experienced where :
- Mediation improved behaviours and practice in the workplace
- Mediation training changed their management and leadership skills
- Organisations transformed their corporate culture from result-driven to people-focused
- Informal mediation intervention, such as facilitation or neutral investigation, have been a game-changer
- Mediation training lead to improved productivity and staff wellbeing, and reduced stress and absence
- Better dialogue skills for team leaders have improved team results
What you will take away?
- Methods to improve workplace wellbeing
- Ways of developing a people-friendly company culture
- Methods to improve workplace collaboration (CEDR’s “Guidance for Collaborative Working” booklet will be available)
- Tools to find the best solutions to prevent, resolve or understand conflictual workplace situation
Who should attend?
• HR Professionals (ER, L&D, HRBPs, Managers and Directors)
• Team leaders
• Line Managers / Directors
• Trade Union / Work Council Representatives
• Professional Body Representatives
• In-house lawyers
• Commissioners of ‘neutral’ workplace or employment investigations and other processes (e.g. reviews, independent investigations, Chairing appeals, etc.)
£ 50.00 plus 20% UK VAT (if based in the UK) for Non-CEDR members
£ 40.00 plus 20% UK VAT (if based in the UK) for CEDR members
Thursday 14 June 2018. 09:30 - 12:30 (Registration from 09:00)
Location: European Bank for Reconstruction and Development
Address: One Exchange Square, London, EC2A 2JN