Difficult Conversations
These are a fundamental part of business life. Whether it's managing a project, giving challenging feedback to colleagues or communicating with clients, people involved in business need to know how to communicate difficult messages.
Through a practical framework, communication skills, practice and coaching, CEDR will help you to have these conversations.
On completion of the course, your team will not stop having difficult conversations but will be able to handle them with professionalism, agility and authenticity.