October
2018
2018
Mediator Skills Training - Employment & Workplace
London
Module 1: 17, 18, 19 October 2018
Holborn Bars, London,
£1350.00 plus 20% UK VAT (for all participants)
Mediator Skills Training - Employment & Workplace
Certificate in Employment and Workplace Mediation Skills Training
Intense and experiential, the course provides participants with the skills to mediate all kinds of workplace and employment-related disputes under the guidance from the most experienced mediation trainers in the world.
CEDR Accreditation (optional)
For those who wish to go further, this module allows participants to be assessed and gain CEDR's internationally recognised CEDR Mediator Accreditation.
Course content
Certificate in Employment and Workplace Mediation Skills Training
| Pre-course | Mediation Handbook and Simulator | Participants prepare by reviewing CEDR handbook and practice mediating using CEDR's unique online mediation simulator. |
| Days 1 & 2 | Teaching & Practice days | Focus on developing knowledge of mediation theory and process as well as practising the key skills for an employment and workplace mediator. |
| Day 3 | Coaching & Practice day | One case is mediated throughout the day in groups. Extensive coaching is given to each participant followed by private 1-2-1 feedback. |
CEDR Accreditation (optional)
| Day 1 | Coaching & Practice day | One case is mediated throughout the day in groups. Extensive coaching is given to each participant followed by private 1-2-1 feedback. |
| Day 2 | 1st Assessment day | Practical Assessment. Every participant mediates once. Cases focus on the earlier phases of mediation. 1-2-1 feedback continues. |
| Day 3 | 2nd Assessment day | Practical Assessment. Every participant mediates once. Three cases focus on the middle and later phases of mediation. 1-2-1 feedback continues. |
Delegate area
Who should attend?
- Those responsible for resolving disputes
- HR Professionals (ER, L&D, HRBPs, Managers and Directors)
- In-House Lawyers
- Line Managers / Directors
- Complaints handlers and customer services representatives
- Trade Union / Work Council Representatives
- Professional Body Representatives
- Commissioners of 'neutral' workplace or employment investigations and other processes (e.g. reviews, independent investigations, Chairing appeals, etc.)
Our training programme is highly interactive and practitioner oriented, participants are asked to role play and to partake in a variety of exercises to ensure the most effective knowledge transfer. Accordingly, a good or better command of business English (a minimum of B2 as outlined by the Common European Framework of reference for languages) is essential.
Please give the CEDR Training team a call on 020 7536 6000 to discuss further.
Why attend?
- World-leading mediation trainers: The course is led by the most experienced body of mediation trainers in the world drawing from their practical mediation experience to teach the skills and process of mediation.
- Experts in adult learning: CEDR trainers are experts in adult learning with the course providing the highest amount of direct teaching hours in the market.
- Extensive coaching and feedback: We provide one-on-one and small group coaching and feedback to maximise the opportunity for participants to develop their mediation skills through exercises and realistic and challenging case studies based on real-life situations.
- Blended learning: CEDR provides the opportunity for skills and knowledge to be developed before the course through access to all learning materials in addition to the Mediation Handbook and access to CEDR's online employment and workplace simulator.
- On-going support: As a part of the course, individuals who are accredited are invited to attend three 2-hour professional development seminars to learn advanced techniques in mediation in addition to being invited to join CEDR's Exchange Network and gain exposure to a real-life dispute access by observing mediation with one of CEDR's panel mediators.
- Mediation Observation: To increase exposure to real-life disputes, course graduates who sign up to CEDR's Mediator network, The CEDR Exchange, are eligible to observe a mediation with one of CEDR's panel mediators.
- 20% discount for CEDR's Conflict Coaching and Mediation Supervision Services
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For more information or to book a place, contact CEDR Skills on: |
Delegate area |