Disputes involving charities and not-for-profit organisations can have an immediate and lasting impact on how they operate. Personal issues such as differences amongst trustees and staff about values, leadership, and strategy are common; as are the usual organisational challenges of employee and volunteer relationships, funding and service delivery contracts. And yet, most do not have the capacity to absorb the consequences of conflict - unresolved discord is at best an unwelcome distraction from achieving core charitable objects; and at worst can cause a damaged reputation, lost funding support and a ruined financial position.
The quick and cost effective resolution of these conflicts is thus particularly important in this sector. Processes such as mediation provide a faster, lower cost and more flexible alternative to litigation. Facilitation and independent chairing can provide a new framework for important discussion and debates; and independent investigations and reviews can bring valuable expertise to complex situations.
CEDR's expert team not only bring with them professional and legal experience in this field, but many are themselves also trustees of one or more charities, and are thus intimately familiar with the issues that emerge within the sector.
Our highly experienced mediators and neutrals can also assist with consultancy assignments to develop organisational capability and capacity for resolving conflict including dispute systems design, introducing mediation, developing formal policies and procedures, establishing informal communication protocols and coaching managers and teams through change.