Fixed Price Mediation Service
Frequently asked questions
Q. Can I choose from a list of mediators?
A. Yes, for a small extra cost we will send the parties a list of three mediators to choose from.
Q. Are the mediators experienced?
A. Yes, all the mediators we appoint are CEDR accredited and members of the CEDR UK Mediator Panel.
Q. Are all members of CEDR UK Mediator Panel eligible for appointments under the service?
A. Approximately 50% of the Panel undertake Mediation 125 cases.
Q. Is the service offered for employment cases?
A. No, employment and workplace related disputes require a different approach. Please contact us if you would like more information on the employment mediation solutions we offer.
Q. Does the fee include the cost of the mediation venue?
A. No, hiring and paying for a venue is the responsibility of the parties. In almost all cases a minimum of three rooms will be required (one room each for the parties and a joint meeting room). CEDR can assist with venue options if required.
Q. What happens if the dispute value is subsequently revised above the specified value in the application?
A. CEDR will invoice the parties for the balance based on the value.
Q. Can I use the service for a dispute involving more than two parties?
A. No, the time limits mean the service is unsuitable for disputes with more than two parties. We can provide an alternative service for these types of cases upon request.
Q. Can CEDR decline to offer under the service?
A. Yes, CEDR may decide that your case is not suitable for this service and in such circumstances an alternative solution will be offered.
Q. Do I need to bring a lawyer?
A. No, but neither the mediator nor CEDR can provide you with legal advice.
Q. Can I pay the fee after the mediation?
A. No, payment must be made at the time of application to use the service and the mediation date will not be confirmed until payment has been received.
Q. Will I receive a partial refund if the mediation finishes or adjourns early?
A. No, the mediator has set aside a full day to work on the dispute and is unable to accept other assignments once the booking is made so they must be paid in full, in advance.