Although the Coalition government has committed to maintaining health spending increases in real terms, it is clear from its activity programme that the National Health Service will face intense pressure for change over the next five years, particularly in the light of government's commitment to cut the cost of administration by a third and divert resources back to ‘front-line care'. Much of this pressure for increased efficiency savings will emerge within the commissioning process, at the interface between primary care trusts and service providers, but there will also be significant knock-on effects on staff and other key working relationships.
The standard contracts issued by the Department of Health already include detailed provisions for mediation and adjudication of contract disputes, and CEDR's specialist team have experience of settling these cases as well as facilitating future contract negotiations and working with other issues within the NHS economy such as team working and other procurement disputes.
Learn more about CEDR's work with the NHS
Our highly experienced mediators and neutrals can also assist with consultancy assignments to develop organisational capability and capacity for resolving conflict including dispute systems design, introducing mediation, developing formal policies and procedures, establishing informal communication protocols and coaching managers and teams through change.