To contact or appoint Isabel Phillips, call CEDR on +44 (0)207 536 6060 or email firstname.lastname@example.org
Isabel is a mediator, trainer, lecturer, coach and researcher. Her current experience of working with corporate and public sector clients on the design and delivery of internal training has provided her with insight into a range of different industries and roles. Recent courses include training for lawyers, HR professionals, insurers, and civil servants in sectors including international governmental, construction, investment, insurance, pharmaceutical, energy, and government. The training covers areas such as managing intra- and inter-team conflict, negotiation, risk analysis, managing high emotion and having difficult conversations.
She is a lecturer at the University of Westminster and the University of Bradford. Having previously taught on the undergraduate LLB course at Westminster, she is now teaching an interdisciplinary course for LLM/MA students of international law, business psychology and conflict resolution students at postgraduate level. She also teaches on the Masters level Applied Conflict Resolution Skills course at Bradford. She has also lectured at London South Bank University, Bucerius Law School (Hamburg), The University of Essex.
Isabel has worked as coach with a variety of clients from commercial and IGO backgrounds. Her coaching practice draws on her background in Solution Focused Brief Therapy and Coaching.
She is also a PhD candidate in the School of Social and International Studies at the University of Bradford.
Isabel holds a First in History from Liverpool University, an MA (Distinction) in International Relations from the University of East Anglia and a Post-Graduate Diploma in Research Methods (Distinction) from Bradford University.
She did post-graduate research at the Institute for International and Intercultural Studies at Bremen University, Germany and holds the German vocational qualification in Civilian Conflict Transformation and Civil Peace Service (Friedensfachkraft “FFK”).
As project manager for "Forum ZFD" (a German NGO), she ran the civilian conflict resolution project in Bosnia-Herzegovina from 2000 - 2002. This involved facilitation, mediation and training work with local non-governmental organisations.
In 2003 she moved into the commercial field, gained CEDR accreditation and worked for CEDR full time as a mediator, trainer and conflict consultant between 2003 and 2012. In 2012 she left CEDR to concentrate on her PhD, lecturing and free-lance practice, but continues to provide consultancy services to CEDR.
Isabel is a fluent German speaker. She also has good French comprehension and conversational level comprehension of Bosnian, Croatian and Serbian.
Updated: December 2017